Shipping and Payment
Delivery by Christmas:
For an order placed by December 17, 12:00 PM, timely delivery within Germany should be possible. Delivery time is 3-4 working days with FedEx or DPD.
Orders within Austria should be placed by December 18, 12:00 PM for timely delivery. Delivery time is 2-3 working days with DPD.
For other countries within the EU, we unfortunately can no longer guarantee timely delivery. Please contact our team at shop@thecooltool.com
for accurate information or by phone at +43 2236 892 666.
We strive to deliver all orders as quickly as possible.
Shipping conditions
The following conditions apply:
Delivery is made within Austria and to the following countries:
Shipping costs are inclusive of the statutory VAT in the respective country. Delivery is made with DPD or FedEx, and the delivery time is approximately 3-5 working days (may vary depending on the country).
| Country | Shipping costs |
| Austria |
4,90 € |
| Germany |
9,90 € |
| Belgium |
12,00 € |
| Bulgaria |
12,00 € |
| Estonia |
12,00 € |
| France |
12,00 € |
| Finland |
12,00 € |
| Italy |
12,00 € |
| Ireland |
12,00 € |
| Croatia |
12,00 € |
| Latvia |
12,00 € |
| Lithuania |
12,00 € |
| Luxembourg |
12,00 € |
| Netherlands |
12,00 € |
| Poland |
12,00 € |
| Portugal |
12,00 € |
| Romania | 12,00 € |
| Sweden | 12,00 € |
| Slovakia | 12,00 € |
| Slovenia | 12,00 € |
| Spain | 12,00 € |
| Czech Republic | 12,00 € |
| Hungary | 12,00 € |
| Greece | 12,00 € |
| Malta | 20,00 € |
| Cyprus | 20,00 € |
| Switzerland | 13,90 € |
| United States (customs duties and fees may change at any time) | 28.00€ |
| Canada | 28,00 € |
| United Arab Emirates | 35,00 € |
If your country is not listed, please contact us, and we will be happy to provide you with a delivery quote.
Based on experience, the delivery time within Austria is 2-5 working days, and to EU countries outside of Austria is 3-7 working days.
Deliveries outside of Europe are currently possible to the USA, Canada, and UAE. Delivery is not available to Hawaii, Alaska, Puerto Rico, and other territories of the United States.
For deliveries to the United States, additional customs duties and fees may apply.
Payment Terms
At the moment, we offer the following payment methods:
Credit card, instant transfer, Google Pay, Apple Pay, Shop Pay
PayPal
Please note that if you wish to pay with PayPal, you will be redirected to the PayPal website at the end of the ordering process.